Privacy Policy for The Padded Seat
Last updated: 8 April 2026
This Privacy Policy applies from the date shown above and replaces all previous versions.
Welcome to The Padded Seat’s Privacy Policy.
At The Padded Seat, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with us through our website, social media channels, and online shop.
By using our website, social platforms, or online shop, you agree to the practices described in this Privacy Policy.
For the purposes of UK data protection law, The Padded Seat is the data controller responsible for your personal data.
Data Controller:
The Padded Seat
Cell Block Studios
College Road
H M Naval Base
Portsmouth
Hampshire
England
PO1 3LJ
Email: hello@thepaddedseat.co.uk
We may collect and process the following categories of personal data.
You may provide personal information when you:
Create an account on our online shop
Make a purchase
Subscribe to newsletters or updates
Enter competitions, surveys, or promotions
Contact us via our website or social media channels
This information may include your name, email address, billing details, delivery address, and any other information you choose to provide.
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device and operating system
Pages visited and time spent on the site
Referring URLs
This data helps us understand how our platforms are used and improve performance and user experience.
If you interact with us on social media (for example by commenting, tagging us, or sending direct messages), we may process that information to respond, moderate discussions, or engage with our audience. Social media platforms process your data independently in accordance with their own privacy policies.
We use your personal data for the following purposes.
Processing orders and payments
Delivering products and services
Managing user accounts
Providing customer support
Improving website functionality, content, and usability
Sending newsletters, updates, and relevant content
Responding to enquiries and messages
Managing competition entries and promotions
We aim to keep communications relevant and proportionate. You can unsubscribe from marketing communications at any time.
Informing you about events, hospitality experiences, partnerships, and offers
Producing editorial and social content that showcases hospitality experiences with clubs, venues, rights holders, and sponsors
Personal data is not included in published content without consent.
We do not sell your personal data to third parties.
Our reviews and editorial content are created independently. While we may work with clubs, venues, sponsors, or authorised agents, commercial relationships do not influence how experiences are reviewed or presented. Any such relationships are handled transparently.
We process personal data under the following lawful bases:
Contractual necessity – to fulfil purchases or provide requested services
Legitimate interests – to improve our platforms, content, and services
Consent – where required for marketing communications
Legal obligation – where processing is required by law
Where we rely on legitimate interests, we balance those interests against your rights and expectations and only process data where the impact on your privacy is minimal.
We may share your data in limited circumstances.
We may share information with trusted third-party providers who support:
Website hosting
E-commerce and payment processing
Email distribution and analytics
Marketing and content delivery
These providers are only permitted to use your data to perform services on our behalf and must keep it secure.
Some of our service providers may be based outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.
We may disclose personal data where required to comply with legal obligations or regulatory requests.
If The Padded Seat is involved in a merger, acquisition, restructuring, or asset sale, personal data may be transferred as part of that process.
We use cookies and similar technologies to:
Understand how visitors use our website
Improve performance and functionality
Support analytics and marketing activity
Where required, we will seek your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings or any cookie management tool we use. Disabling cookies may affect website functionality.
Some browsers offer “Do Not Track” signals. At present, our website does not respond to these signals, but you can control cookies through your browser or cookie settings.
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing
Withdraw consent where processing is based on consent
To exercise your rights, please contact us at hello@thepaddedseat.co.uk.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information.
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Different retention periods may apply depending on the type of data involved.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page, and we encourage you to review it periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
The Padded Seat
Cell Block Studios
College Road
H M Naval Base
Portsmouth
Hampshire
England
PO1 3LJ
Email: hello@thepaddedseat.co.uk
encourage you to review it periodically.
We may run competitions, prize draws, and promotional campaigns (“Competitions”) through The Padded Seat, including via our TPS WIN initiatives.
These Competitions are designed to offer users the opportunity to win experiences, tickets, or related hospitality packages, while also introducing relevant authorised partners and providers.
When you enter a Competition, we may collect personal data including your name, email address, location, and any other information required to administer the Competition.
This information is used to:
Competitions may be delivered in collaboration with authorised ticket providers, hospitality partners, event operators, or related organisations (“Partners”).
Where a Competition involves a Partner:
During entry, you may be given the option to receive communications from:
Where you choose to opt in:
You are not required to opt in to marketing communications to enter a Competition, unless explicitly stated.
You can withdraw your consent or unsubscribe at any time using the links provided in communications or by contacting us.
We do not sell your personal data.
However, where you have provided consent, we may share your personal data with selected Partners involved in a Competition.
We only share data that is necessary and proportionate, and Partners are expected to:
If you are selected as a winner:
If a winner does not respond within a reasonable timeframe or does not meet eligibility requirements, an alternative winner may be selected.
We reserve the right to:
We retain Competition-related data only for as long as necessary to:
Where you have opted into marketing, your data may be retained for that purpose unless you withdraw consent.